Operations Management

Course Description

Survey of the operations functions of organizations with emphasis on design and control decisions. Qualitative and quantitative problem-solving methods used to enhance managerial competence in the operations functions. Prerequisite: ISM 110 and ECO 250 or STA 108.

Syllabus

Student Learning Outcomes, Goals, Objectives:

Students successfully completing this course will be able to:

  • Characterize the elements of globally sustainable operations management showing how these elements are brought together to support and advance business strategy for successful results

  • Understand the concepts of quality and how it is managed within the operations management framework.

  • Use project management techniques to manage and evaluate the effectiveness of a project.

  • Describe the objectives of planning processes from forecasting to operational plans.

  • Use inventory management techniques to illustrate the importance of applicable operational decisions.

  • Identify key supply chain concepts including JIT and lean operations management.

Course Grading Information:

Activity/Performance Measure

Percentage/Points

Exams

45%

Chapter Homework

30%

Chapter Quizzes

25%

The letter grade will be based on the following distribution:

Grading Scale

Percentage

Letter Grade

93-100%

A

90-92.99%

A-

87-89.99%

B+

84-86.99%

B

80-83.99%

B-

77-79.99%

C+

73-76.99%

C

70-72.99%

C-

66-69.99%

D+

63-65.99%

D

60-62.99%

D-

<60%

F

Attendance/Participation:

Attendance is not a graded part of this online course

Course Materials Purchased by the Students:

This course is part of the campus’ First Day Complete program. The digital required materials for this course have been integrated with Canvas.The link to access the Course Materials is in the first module of this Canvas course. Please sign into Canvas to access your course and course materials.

Scholarly Perspectives

This course engages diverse scholarly perspectives to develop critical thinking, analysis, and debate and inclusion of a reading does not imply endorsement.