Consumer Behavior and AI in the Retail Environment

Course Description

Study of environmental, individual, and psychological influences on consumer behavior and the role of artificial intelligence in shaping consumers’ retail experiences.

Syllabus

Student Learning Outcomes, Goals, Objectives:

Students successfully completing this course will be able to:

  • Discuss principles, theories, and concepts important to the study of consumer behavior.
  • Assess the application of core consumer behavior concepts in published research.
  • Synthesize knowledge of consumer behavior concepts and theories within the consumer research context.
  • Apply empirical findings to marketplace strategies.
  • Examine the use and effectiveness of artificial intelligence in a variety of retail contexts.
  • Use generative AI ethically to assist with a business case study development.

Course Grading Information:

Activity/Performance Measure Percentage/Points
Midterm Examination80 points
Final Examination80 points
Business Case Study Development & 5-Minute Narrated PowerPoint Presentation140 points
Weekly Assignments100 points
Discussion Leadership (Write-up and Questions)50 points
Weekly Online Class Participation120 points
Responses to Peers’ Narrated PowerPoint Presentation30 points
Total600 points

Grading Scale:

Percentage Letter Grade
93 – 100%A
90 – 92.9%A-
87 – 89.9%B+
83 – 86.9%B
80 – 82.9%B-
77 – 79.9%C+
73 – 76.9%C
70 – 72.9%C-
< 70%F

Attendance/Participation:

Your attendance and participation in this course are assessed through three components: (1) the submission of weekly assignments, (2) participation in online class discussions, and (3) responses to your peers' narrated PowerPoint presentations.

Course Materials Purchased by the Students:

Solomon, Michael (2024). Consumer Behavior: Buying, Having, and Being (14th ed.). Upper-Saddle, NJ: Prentice-Hall.

Scholarly Perspectives

This course engages diverse scholarly perspectives to develop critical thinking, analysis, and debate and inclusion of a reading does not imply endorsement.