Course Description
Covers philosophy and techniques of matching information to people's needs. Introduces human information behavior and information retreival concepts; prepares students to meet needs through needs assessment, source selection, and user-instruction.
Syllabus
Student Learning Outcomes, Goals, Objectives:
Students successfully completing this course will be able to:
- Describe the dynamic nature of information technology and anticipate its application to meet user needs.
- Describe forms of information available for use and analyze the relevance, authenticity, authority, and credibility of information sources.
- Identify the information needs and behaviors of different groups through collection of evidence.
- Formulate and execute search strategies.
- Curate a collection of resources to meet the needs of a specific user group.
- Design instruction to meet the needs of a specific user group.
- Assess the effectiveness of information provision in information organizations through user experience analysis.
- Apply ethical principles to information provision.
Course Grading Information:
| Activity/Performance Measure | Percentage/Points |
|---|---|
| Participation (SLO 1-8) | 100 points |
| Discussion Boards (SLO 1-8) | 150 points |
| Teaching Presentations and Reference Questions (SLO 1,2,3,5) | 200 points |
| Warm Up Exercise for the LibGuide (SLO 1-8) | 150 points |
| LibGuide (SLO 1-8) | 200 points |
| Instructional Video (SLO 1,2,3,5) | 100 points |
| Research Project – Assessing Current Practice (SLO 1-8) | 100 points |
| Activity/Performance Measure | Percentage/Points |
|---|---|
| Participation/Professionalism | 10% |
| Assignment 1: Discussion Boards | 15% |
| Assignment 2: Source Presentations and Reference Questions | 20% |
| Assignment 3: Warm-up Exercises for the LibGuide | 15% |
| Assignment 4: Instructional Video | 10% |
| Assignment 5: Research Project – Current Practice Analysis | 10% |
| Assignment 6: LibGuide. Final Product Due | 20% |
Grade | Range | GPA | Meaning A | 93-100% | 4.0 | Outstanding achievement. Student performance demonstrates full command of the course materials and evinces a high level of originality and/or creativity that far surpasses course expectations A- | 90-92.9% | 3.7 | Excellent achievement. Student performance demonstrates thorough knowledge of the course materials and exceeds course expectations by completing all requirements in a superior manner B+ | 88-89.9% | 3.3 | Very good work. Student performance demonstrates above-average comprehension of the course materials and exceeds course expectations on all tasks as defined in the course syllabus B | 83-87.9% | 3.0 | Good work. Student performance meets designated course expectations, demonstrates understanding of the course materials and is at an acceptable level B- | 80-82.9% | 2.7 | Marginal work. Student performance demonstrates incomplete understanding of course materials. C+ C | 78-79.9% 73-77.9% | 2.3 2.0 | Unsatisfactory work. Student performance demonstrates incomplete and inadequate understanding of course materials C- D+ D D- | 70-72.9% 68-69.9% 63-67.9% 60-62.9% | 1.7 1.3 1.0 .07 | Unacceptable work. Coursework performed at this level will not count toward the MLS or MIS degree. For the course to count towards the degree, the student must repeat the course with a passing grade. F | 0-59.9% | 0.0 | Failing. Student may continue in program only with permission of the Department Chair.
Attendance/Participation:
Unless otherwise noted, classes will meet synchronously every week at the assigned time. Meetings will be recorded for review after the synchronous session. If you are forced to miss a session, I expect you to email me promptly, listen to the recorded session before the next class session.
Course Materials Purchased by the Students:
Reference and Information Services: An Introduction — Melissa A. Wong & Laura Saunders, 7th Edition, Bloomsbury Libraries Unlimited, 2025, ISBN: 9781440880483
Scholarly Perspectives
This course engages diverse scholarly perspectives to develop critical thinking, analysis, and debate and inclusion of a reading does not imply endorsement.